Student of Concern Referral
Student Support Team referral pathway

If you're worried about a student,
refer early.

Trust your instincts and refer early. The earlier the SST knows, the earlier we can help, together. This page helps you decide when and how to refer, and tells you exactly what happens next.

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Should I refer?
If any item in the left column applies, submit a referral.
Refer if you notice…
  • Consistent difficulty across multiple lessons or subjects
  • A sudden change in behaviour, mood, or engagement
  • The student is not responding to your usual strategies
  • You've tried at least two classroom adjustments with no improvement
  • Peers are noticing and it's affecting class dynamics
  • A parent has raised concerns to you directly
  • You have a gut feeling something is not right
Consider instead…
  • The difficulty appeared once or only in one context
  • You have not yet tried any classroom adjustments
  • The student is already on the Quest Register
  • You just want to have an informal chat with the Quest Specialist, just ask them directly
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Areas of need, what to look for
Click any area to see observable behaviours and classroom strategies. Updated 2026.
Executive Function New 2026
Planning, initiation, working memory, self-monitoring, flexible thinking.
Observable behaviours
  • Difficulty starting tasks even when they understand them
  • Loses track of multi-step instructions quickly
  • Struggles to shift between activities or subjects
  • Work is frequently incomplete despite apparent effort
  • Poor time awareness, surprised when time is up
  • Impulsive responses; acts before thinking
  • Difficulty monitoring their own understanding
Strategies to try first
Chunked instructions Visual task planner Timers visible Checklists Co-regulation check-in Worked examples Movement breaks
Academic Learning & Literacy
Reading, writing, maths, retention, independent working.
Observable behaviours
  • Difficulty with reading fluency, comprehension, or written expression
  • Requires frequent repetition to retain new learning
  • Work often incomplete or less accurate than peers
  • Consistent difficulty in specific subjects
  • Struggles to problem-solve or work independently
Strategies to try first
Graphic organisers Pre-teach vocabulary I do / We do / You do Multi-sensory cues Bite-sized checkpoints
Communication & Interaction
Verbal expression, non-verbal communication, group participation.
Observable behaviours
  • Difficulty initiating or maintaining conversations
  • Struggles with non-verbal cues, eye contact, gestures
  • Avoids whole-class discussion or answering questions
  • Unclear speech or difficulty forming sentences
  • Rigid responses to changes in routine
Strategies to try first
Sentence stems Think-Pair-Share Visual supports Role-play practice Talking tokens
Social, Emotional & Mental Health
Regulation, anxiety, friendships, participation, wellbeing.
Observable behaviours
  • Signs of anxiety, low confidence, or frustration in class
  • Difficulty accepting feedback or criticism
  • Struggles with emotional regulation
  • Avoids participation or frequently misses class
  • Difficulty making or maintaining friendships
Strategies to try first
Zones check-in Calming corner Quiet exit option Growth mindset prompts Social stories
Sensory & Physical Needs
Sensory processing, fine/gross motor coordination, vision, hearing, movement needs.
Observable behaviours
  • Overly sensitive to noise, textures, or lights
  • Seeks excessive sensory input or appears under-responsive
  • Difficulty with fine motor tasks, handwriting, cutting
  • Gross motor coordination difficulties
  • Frequently needs to move or fidget to stay engaged
  • Vision or hearing difficulties affecting learning
Strategies to try first
Flexible seating Fidget tools Scheduled movement breaks Noise-cancelling headphones Reduced visual clutter Pencil grips / slant board
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Ready to refer?

Takes 5–10 minutes. The SST will follow up within 5 school days. You are part of every conversation.

Submit a referral ↗

Opens in Google Forms · School account required

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What happens next
After you submit
1
You receive a confirmation
Automatic, check your email.
2
Inclusion team reviews
Director of Inclusion + Quest Specialist within 5 school days.
3
You are contacted
We reach out to discuss next steps. You stay in the loop.
4
SST meeting if needed
You are part of every conversation.
5
Support plan activated
Profile updated. Strategies shared with all teachers in rotation.
Response timeline
Confirmation emailImmediate
Initial reviewWithin 5 school days
SST meeting (if needed)Within 2 weeks
Support plan in placeWithin 3 weeks
Urgent concern?Contact Jett directly